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What the site does say about information handling:

  • The website is basic and informational (company overview, services, products, contact form).

  • It includes a simple contact form for inquiries (name, email, phone, message), which likely collects personal data for sales/service follow-up.

  • No visible mentions of cookies, data sharing, security, or privacy practices in the visible content (e.g., no cookie banner, no footer links to privacy/terms).

  • Email: sales@automationincct.com (or similar) for direct contact.

  • They emphasize customer relationships and service, so any data is probably used internally for quotes, support, etc., without broad sharing.

If you're building or updating a site for them (or need one drafted), here's a general template for a basic Privacy Policy that could suit a company like this. This is not legal advice—they should have it reviewed by a lawyer to comply with laws like CCPA (if applicable to CT customers), GDPR (if EU exposure), or general US best practices.

Sample Privacy Policy Template for Automation Inc (CT)

Privacy Policy Effective Date: [Insert Date, e.g., February 2026]

Automation Inc ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.automationincct.com (the "Site"), contact us, or engage with our services.

1. Information We Collect We may collect:

  • Personal Information: Name, email address, phone number, company name, mailing address, and any other details you provide via our contact form, email, phone, or in-person interactions.

  • Usage Data: IP address, browser type, pages visited, time/date of access (automatically collected via server logs).

  • Other: Any information you voluntarily provide in inquiries about lubrication systems, hoses, fittings, or services.

2. How We Use Your Information We use your information to:

  • Respond to inquiries, provide quotes, schedule service/installations, or fulfill requests.

  • Improve our website and services.

  • Communicate with you about products, promotions, or updates (with your consent where required).

  • Comply with legal obligations.

3. Sharing Your Information We do not sell your personal information. We may share it with:

  • Service providers (e.g., hosting, email, or logistics partners) who assist us.

  • Business partners or manufacturers (e.g., SKF, Graco) only as needed to fulfill your request.

  • Authorities if required by law.

4. Cookies and Tracking Our Site may use basic cookies or similar technologies for functionality and analytics. You can manage cookies via your browser settings.

5. Data Security We implement reasonable security measures to protect your information, but no method is 100% secure.

6. Your Rights You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable laws.

7. Changes to This Policy We may update this Policy from time to time. Changes will be posted here.

8. Contact Us For questions: Automation Inc 707 Oakwood Avenue West Hartford, CT 06110 Phone: 860-236-5991 or 1-800-243-1862 Email: sales@automationincct.com

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